If your computer dies, and you take it to the repair center, what are your chances that your private information will stay private?
Think about what you have on your computer's hard drive. All those MP3 files. Your pictures (perhaps some really private pictures). Your bank account information. Got a spreadsheet with your passwords? Or one with your credit card numbers? How about Quicken data? Not to mention the 'adult' material that might be there.
There is legal precedent that requires the tech to report any child 'pron' that might be found while working on your computer.
But what about the tech that grabs your private/personal/adult information for his/her own use? How about the guy on the "geek squad" that copies your private /personal pictures to his USB drive?
It happens: take a look at this video from The Consumerist:
http://consumerist.com/consumer/investigations/video-consumerist-catches-geek-squad-stealing-porn-from-customers-computer-271963.php . The video clearly shows the tech copying files.
And the followup information there is interesting, as is the similar info here:
http://consumerist.com/consumer/interviews/why-computer-repair-techs-steal-porn-from-your-computer-276527.php .
What to do? Here's some ideas:
- Encryption. Put your confidential stuff, whatever it is, in the encrypted folders.
- Back it your confidential data to CD/DVD.
- Perhaps even do a "Boot and Nuke" (full overwrite erase) of your hard drive.
- Or even take out the hard drive before you send your computer for repair.
- Store all your data on a USB hard drive (you can even buy a little kit to convert a hard drive to a USB drive. And encrypt that.
Be careful with your data.